Be the bridge between cutting-edge AI evaluation technology and real-world customer success. Help organizations build trust in their AI systems through hands-on implementation and expertise.
The "Forward Deployed Eval Engineer" role was coined by Shen Pandi, Founder of TowardsEval, based on his extensive experience in AI and his hypothesis about why 95% of AI projects fail (according to MIT Research and Gartner). Through years of working with organizations struggling to deploy trustworthy AI systems, Shen identified a critical gap: the lack of specialized engineers who can bridge the divide between AI evaluation theory and practical implementation. This role was created to address that gap and fundamentally change how organizations approach AI trust and safety.
A Forward Deployed Eval Engineer is a specialized technical role that combines deep expertise in AI/ML evaluation with hands-on customer implementation. Unlike traditional software engineers who work from headquarters, Forward Deployed Eval Engineers work directly alongside customer teams—either on-site or remotely—to ensure their AI systems are rigorously tested, compliant, and trustworthy.
This role sits at the intersection of technical excellence, customer success, and AI safety. You'll be the expert who translates complex evaluation methodologies into practical, actionable implementations that help organizations confidently deploy AI systems.
Empower organizations to build and maintain trust in their AI systems by implementing comprehensive evaluation frameworks, ensuring regulatory compliance, and establishing continuous monitoring practices that catch issues before they impact users.
As AI systems become more prevalent in critical applications (healthcare, finance, hiring), ensuring they're safe, unbiased, and reliable isn't optional—it's essential. You'll be the guardian helping organizations avoid costly mistakes and reputational damage.
With regulations like the EU AI Act, organizations face legal requirements for AI evaluation and documentation. You'll ensure customers meet compliance standards while maintaining operational efficiency.
Many organizations want to evaluate their AI properly but lack the expertise. You'll be the trusted advisor who translates technical complexity into practical solutions, ensuring customers achieve their AI trust goals.
Your work directly impacts customer retention, expansion, and satisfaction. By ensuring successful implementations, you'll drive TowardsEval's growth while helping organizations build better AI systems.
Focuses on general software implementation and integration
Works across various product features and use cases
Primarily concerned with technical deployment and uptime
May not require deep domain expertise in AI/ML
Specialized in AI evaluation: Deep expertise in LLM testing, bias detection, statistical analysis, and evaluation methodologies
Trust & safety focus: Ensures AI systems are safe, unbiased, compliant, and reliable—not just functional
Regulatory expertise: Understands EU AI Act, GDPR, and other AI compliance requirements
Evaluation methodology: Designs custom test suites, statistical experiments, and monitoring dashboards specific to each customer's AI use case
Advisory role: Acts as a trusted consultant on AI best practices, not just a technical implementer
Join TowardsEval as a Forward Deployed Eval Engineer and help organizations around the world build AI systems they can trust. Your work will directly impact the safety, fairness, and reliability of AI systems used by millions.